EENet Acceptable Use Policy

Endorsed with Decree no. 2 of the Director of EENet
on 23 February 2001
Valid since 1 March 2001

  1. Any educational, scientific or cultural organization that refrains from commercial activities within the educational and research network may be a Customer of EENet.
  2. EENet and the Customer will enter into a Data Communications Agreement (DCA). Without a DCA, the use of the network administered by EENet is prohibited. This Acceptable Use Policy (AUP) is an inseparable part of the DCA and must be followed by both parties. Possible exceptions from the policy should be established in the DCA.
  3. The object of the DCA is a service offered by EENet which, in most cases, means connectivity to the educational and research network and thereby connectivity to the Internet (hereafter referred to as Internet connection). The contact information of the Customer and technical description of the service are fixed in the DCA.
  4. If an individual applies for an Internet connection (dial-up) directly through a network junction or dialup centre, he/she must submit a justified application from his/her workplace for adding the applicable service to the DCA concluded between EENet and the workplace. EENet shall decide whether to grant an application in accordance with the existing network resources and established limits.
  5. The DCA will come into force from the date of its signing by both Parties and shall continue until the end of the calendar year. The DCA will automatically extend until the end of the next calendar year unless terminated in writing by either party with advance notice of one month prior to the deadline.
  6. Within the framework of the DCA, EENet undertakes to:
    1. guarantee a possibility for Internet connection for the Customer;
    2. observe the operations of the Internet connection and eliminate any faults in the backbone which interrupt or worsen the Internet connection or its quality in the EENet dial-up centre or servers;
    3. inform the Customer of any changes to the facility configurations which influence Customer's Internet connection;
    4. protect any confidential information which EENet might acquire about the Customer during network administration;
    5. change the Customer's password when there is reason to believe that the password has become known a third party.
  7. EENet does not undertake to:
    1. provide consultation on technical matters;
    2. supply the Customer with hard- and software;
    3. guarantee WWW and FTP traffic on the backbone for computers that do not form part of the EENet cache hierarchy.
  8. Obligations of the Customer:
    1. to use the Internet connection according to current laws and best practice and follow the EENet AUP;
    2. to immediately inform EENet of obstructions or faults in the network;
    3. to coordinate any changes concerning facility configurations which could affect network functioning with EENet;
    4. not to resell, rent or broadcast the services provided by EENet to third parties and to coordinate network expansion to private computers of the Customer with EENet;
    5. to use the EENet cache hierarchy in accordance with the DCA;
    6. to only use the address spaces (IP addresses) and appointed network protocols provided in the DCA and to register all of the computers, routers and other network devices located in EENet address space in DNS;
    7. to observe that the size of electronic mail and other information in EENet devices does not exceed the amount set out in the DCA;
    8. to inform EENet of the number of computers connected to the network and the number of people using the Internet connection by 1 November each year and to reply to other queries related to information technology;
    9. to pay every invoice rendered by EENet in the event that the contribution of the Customer in covering the expenses of local connectivity, backbone and international links is agreed upon in the DCA or a relevant regulation is established by the Ministry of Education;
    10. to inform EENet of changes to contact details or organisational status or of the resignation and retirement of the person who applied for connectivity;
    11. to regularly read the e-mails sent to the Customer's contact address as fixed in the DCA.
  9. Additional obligations of the Customer using dialup:
    1. to only connect to the dial-up centre from the phone number set out in the DCA;
    2. to follow the time and capacity limits established in the DCA;
    3. to maintain the confidentiality of passwords.
    The same requirements also apply to individuals who have been granted Internet connectivity.
  10. The Customer guarantees that all users of the educational and research network shall
    1. refrain from actions which directly or indirectly disturb other users;
    2. use the network resources sparingly (using local resources for copying software and other information, where possible);
    3. always be identified by name and e-mail addresses (supplying the user's account, lists and news groups with a name);
    4. inform the system administrator or EENet of security incidents concerning other customers.
  11. The Customer is responsible for the traffic originating from its network.
    It is forbidden to:
    1. spread pirate software and pornography in any form;
    2. encourage violence, terrorism, coups d’etat or computer violations;
    3. verbally attack minorities or incite discrimination;
    4. spread information which could be used to gain unauthorised access to computer systems or their data;
    5. make information available over the network whose distribution is limited by legal statements of copyright or data protection.
  12. Any activities of the Customer or its network users in contradiction of the law or the AUP or that could be classified as commercial may lead to the Customer's exclusion from the network and termination of the DCA before the due date. In the case of lesser violations, EENet may issue a warning or disconnect the Customer from the Internet for a fixed period of time.
  13. Public information services (in such fields as science, education, culture, medicine and environmental protection) are not considered commercial activities. The providers of the information services are responsible for the content of the information. EENet has the right to set limits on information services.
  14. Construction of servers which induce significant traffic capacity and use of the EENet backbone as a carrier of internal network traffic should be co-ordinated in advance with EENet in writing.
  15. EENet and the Customer are fully responsible for the consequences of their wrongful actions. In the event that the Customer enters into a Network Maintenance Agreement with a third party, the Customer shall also be responsible for the actions of these contractors.
  16. EENet shall not be responsible for damage caused by forces of nature, interruptions to communication lines or in the functioning of network devices, the performance of the Customer's personnel or any unauthorized users, or information originating from the network.
  17. The Customer is liable for the preservation and security of the data located in the Customer's network systems. EENet has no responsibility for any damage concerning the destruction, unauthorized distribution or changing of information.
  18. The circumstances assuring network security are considered confidential and are not intended for publication to third parties (including after the date of termination of the agreement). The requirement for confidentiality concerns technical details and log-in passwords as well as any other details either of the parties claims to be of importance.
  19. In addition to the possibilities mentioned in paragraphs 5 and 12, the Data Communications Agreement can be terminated upon mutual agreement. In the event that EENet changes these regulations or is forced to change the terms of the DCA, the Customer may unilaterally terminate the DCA.
  20. Upon the termination of the agreement, the Customer shall cease using the IP-addresses allocated to it and return, within one month, any material goods belonging to EENet which it has at its disposal.